Support Services

Turn your head Customer Service

For product, technical and ordering support, we have you covered.


Heathrow Scientific has an experienced, knowledgeable and responsive customer service team as well as a technical support that are ready and available to help.  

Lab Essentials when you need them

Our stocked warehouse in Vernon Hills, Illinois is ready to ship available products with on-time delivery.   


We now offer free shipping (5-7 day) for web orders within the continental USA. 

Quality like no other

 Our strict standards include 3rd party plant reviews and 100% multi-level product inspections. These actions result in a 99.7% reliability on our equipment and 99.99% reliability on our laboratory supplies.


Even with our strict standards, we understand things go wrong.  Learn more about our Return Policy.