REFUND PROCESS:

Once the returns have been received, you can expect a credit onto your original payment method within 3 weeks.

If there are questions regarding your credit, please contact the Customer Service Department at the following:

Customer Service Contact Information:

Customer Service Department

620 Lakeview Parkway
Vernon Hill, Illinois 60061
Phone: 1.847. 816.5070

Fax: 1.847.816.5072

E-mail: orders@heatsci.com